General

• This website (athletesupps.in) is operated by Athlete Supps Pvt. Ltd., registered private limited firm under company Act “xxx xxx”. Users’ personal data capturing and processing is one of the requisite for its operations.
• We collect and process your personal information in accordance with the IT Act 2000 (21 of 2000) and the National and State laws associated with personal data capturing and processing of users.
• We collect your personal information to provide you a safe and sound user journey on our website.
• We suggest you cross check the policy at regular intervals as the privacy policy is subject to amendments, as per new jurisdiction laws and orders, at any time without prior notice.
• No partners, firms and third-parties working with us are allowed to access or process the personal data on this site without any confidentiality agreement with us. Any such act is subjected to penalty or legal actions for violating our privacy policy.

Comments

Information we Collect

The personal information we collect when you sign up, visit or make a transaction our website includes

• Contact 

In order to allow social interactions through our Services, we may access and store names and contact information from your address book on the device if you provide the Athlete Supps website permission to do so through the permission system used by your mobile platform or website.

• Call and SMS

We get call data in connection with this service, that includes the date and time of the call or SMS, the phone numbers involved, the SMS’s content, and the OTP that was sent (s). Communication between users and customer support is made easier by our website.

• Location

We get precise location data when you use the Services to place order(s) or request a delivery (GPS and network-based). For the purpose of sending a retail store’s promotion, we may also gather the precise location of your device when the app is running in the foreground or background if you give the HealthKart app/website permission to access location services through the permission system used by your mobile operating system (or “platform”). We may also use your IP address to determine your approximate location, to make your experience on our website faster and smoother.

• Login Information

We gather server logs whenever you interact with our Services, which may contain data like your device’s IP address, access dates and times, the app features or pages you have visited, app crashes and other system activity, the type of browser you are using, and the third-party website or service you were using prior to using our Services. This data can be used to view Wi-Fi connections, receive data from the internet, prevent devices from going to sleep, and verify network connections.

• Transaction details

The type of service you requested, the date and time the service was rendered, the amount charged, the order(s) you placed, and other associated transaction details are among the transaction details we collect in connection with your use of our Services. Furthermore, if someone uses a promotional code, we might link their name to that transaction. Information may be accessed in order to speed up the app and cache data.

• Device

To retrieve running apps and enhance performance, we may gather data about your mobile device, such as the hardware model, operating system and version, software and file names and versions, chosen language, mobile network information, serial number, device motion data, advertising IDs, and unique device identifiers. We may gain access to data to locate accounts on the device, such as making direct phone calls, reading phone status, and reading identity.

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

How long we retain your Information?

The data captured when you just visit the website is retained for a year (only if you allow cookie permissions). This information is purely used to make your experience more smooth and relevant. The data captured during this is mentioned in above section.

When you create an account on our website, the information you share, is stored in our database for you lifetime on our website. The data is stored with the intension to keep your user journey as smooth and easy as possible. You just have to login and carry your journey on the site. In case you decide to delete your account, all the information shared by you while account creation would get erased from our database. Anyways, if you stop using your account and the account is unattended for a year, our system would automatically delete your account.

In case you make a purchase with us on the website and save your payment method while transaction, the information would be stored by our payment gateway provider. The information will be stored only if you would like to save it. Once you save a payment information, it’s retained either for your lifetime on our website or till you manually delete it from our database.

How Do We Use your information?

In case you make a purchase with us on the website and save your payment method while transaction, the information would be stored by our payment gateway provider. The information will be stored only if you would like to save it. Once you save a payment information, it’s retained either for your lifetime on our website or till you manually delete it from our database.

The information collected from you may be used to

• Provide, maintain, and enhance our Services, such as, but not limited to, making payments easier, sending receipts, sending the goods and services you’ve requested (and the information that goes with them), creating new features, giving users customer support, creating safety features, authenticating users, and sending product updates and administrative messages;
• Perform internal tasks, such as, for instance, preventing fraud and abuse of our services, resolving operational issues and software defects, doing data analysis, testing, and research, and keeping an eye on and analyzing usage and activity patterns;
• send you correspondence that we believe will be of interest to you, including information about Athlete Supps goods, services, special offers, news, and events, as well as to process entries for contests, sweepstakes, or other promotions and to present any related prizes;
• to provide or suggest features, information, social connections, recommendations, and ads, among other ways to personalize and improve the Services.

How and when your information can be shared?

As stated in this Statement or as stated at the time of collection or sharing, we may disclose the information we gather about you in the following ways, among others:

When You Use Our Services

We might divulge your information to:

• a partnership or promotional offer made by us, a third party, or both to deliver to you the service you ordered;
• If you share anything in a public space, such blog comments, social media posts, or other components of our services that are accessible to the public;
• When you choose to share information with third parties, such as other apps or websites that work with our Services

We might divulge your information to:

• with Athlete Supps affiliates and subsidiaries that perform services or data processing on our behalf, or for the centralized storage of data and/or logistics;
• when working on our behalf with vendors, consultants, marketing partners, and other service providers who require access to such information;
• if we believe disclosure is required by any relevant law, rule, or legal process or in response to a request for information from a competent authority;
• If we believe your actions are against our User agreements, Terms of Service, or policies, or to defend the rights, property, or safety of Athlete Supps or others, we may share information about you with law enforcement officials, governmental agencies, or other third parties;
• in relation to, or throughout

Data Protection

• We protect client data with the utmost care. Technical safeguards are in place to guard against accidental loss, destruction, or damage to data as well as unauthorized or unlawful access to it. The staff members handling the data have received training on how to safeguard it from any illegitimate or unauthorized use.
• We use Secure Sockets Locker (SSL) software, which encrypts the data you type, to safeguard the security of your information while it is being transmitted. Credit card numbers, UIDs, and login passwords may all be safely communicated thanks to SSL.
• When dealing with branded credit cards from the main card schemes, we adhere to the Payment Card Industry Data Security Standard (PCI DSS).
• In connection with the gathering, storing, and dissemination of personal customer information, we establish physical, electronic, and procedural measures.
• We take actions that are appropriate under the circumstances to safeguard your personal data against loss, misuse, unauthorized access, disclosure, modification, and destruction. In order to assist prevent someone from accessing or misusing your accounts and services, it is your duty to keep your usernames and passwords secure. The password you choose for our services should not be the same as the password you use for other accounts.
• You should take precautions to prevent unauthorized access to your password, as well as to your computers, mobile devices, and software. Once you’re done using a public computer, ensure that you sign off.
• We share the information you give us on our secure servers. To prevent unintentional loss and unauthorized access, use, alteration, or disclosure of your information, we have put in place the necessary physical, technological, and organizational safeguards. Additionally, we only allow employees, agents, contractors, and other third parties who have a genuine business need for access to personal data.
• Your personal information will be kept on file for as long as it takes to complete the transaction we have with you or as long as is required by law.

Social Media Sharing options

You may be able to share actions you perform on our Services with other apps, websites, or media by integrating social sharing capabilities and other comparable technologies into the Services. Depending on the settings you establish with the social sharing service, your use of such features permits the sharing of information with your friends or the general public. For more information on how they manage the data you give them or share through them, please refer to their privacy policies.

We only give promotional offers and discounts in a few areas, not across the entire website. Coupon coupons might not be usable for items like baby food, diapers, or other categories that we, in our sole discretion, deem inappropriate.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Your Decisions

Account Details

By login into your online or in-app account, you can update your account details at any moment. Please be aware that, on occasion, we may keep some information about you on file as required by law or, to the extent permitted by law, for legitimate business purposes. For instance, we might try to settle the issue before deleting your information if you have an outstanding credit or debt on your account, or if we suspect fraud has been perpetrated or our terms have been broken.

 

Entry Rights

In compliance with any applicable laws, Athlete Supps complies with requests from individuals for access to, rectification of, and/or deletion of the personal data it maintains.

 

Location Specifics

In accordance with your mobile operating system’s permission mechanism, we ask for permission to utilize your device’s precise location for our app.

 

Identifying Data

In accordance with the permissions mechanism employed by your mobile operating system, we may additionally ask for permission to collect and sync contact information from your device through our app.

 

Communications for Promotion

By adhering to the guidelines in such messages, you can choose not to receive promotional messages from us. If you choose not to receive promotional emails from us, we may still communicate with you on your account, the services you have requested, or our ongoing business relationships.

If you originally agree to any information gathering, you can afterwards opt out by adjusting the settings on your mobile device.